February 23, 2016

Remote Support

Quite often, the best way to learn how to do something is to let someone show you. We also believe that the best way to fix a problem is quickly.
This is why Com Systems engineers use Remote Support software, so you can watch and let us talk you through the solution or go take a well earned break while we make it all better again.

We use a safe and secure remote assistance suite that connects you to one of our engineers through an encrypted and password protected connection.
It’s completely safe and you can end the session when you are satisfied the problem has been solved.

If a engineer has already set up a remote session for you, simply enter the details you have been provided below.
Otherwise, contact a member of the team to quickly arrange your remote support session.